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Uber raises minimum fares in Hong Kong

By Wei ZhangHong Kong
2 min read
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Ride-hailing firm Uber has raised the minimum fares for all rides in Hong Kong by as much as 80 per cent from Monday after “an evaluation of the marketplace” and in response to its drivers’ calls for better income security.

The minimum fare for an UberX ride – the cheapest car option the company offers, and its most popular – in Kowloon and the New Territories rose from HK$25 to HK$40 after midnight on Monday.

And the company added a new HK$5 booking fee, which it said would help cover administrative costs, boosting the new flag fall to HK$45, or an 80 per cent jump.
AdvertisementThe minimum charge for an UberX ride on Hong Kong Island has risen from HK$30 to HK$40. The new booking fee will also apply.
UberX uses smaller and economy car models at a lower rate, compared to the company’s luxury UberBlack line, which provides professional drivers and pricier cars.

Why Hong Kong has to accommodate Airbnb and Uber – or slam the door on innovation economy.For UberBlack the new minimum fare is HK$60, up from  HK$50, plus the HK$5 booking fee. The new charging model for UberAssist, for which drivers are trained to provide additional assistance to elderly and disabled people, will be the same as that for UberX. An Uber spokeswoman in Hong Kong said on Sunday that the move to raise fares was a result of a market evaluation. It was also a response to drivers’ calls for better income security.

And the company added a new HK$5 booking fee, which it said would help cover administrative costs, boosting the new flag fall to HK$45, or an 80 per cent jump.

Uber last adjusted fares in March last year when it cut the rates for UberX rides in Kowloon and the New Territories.

Since it began operations in the city in July 2014, the firm has faced hostility from the taxi trade and is still struggling in its fight for legalisation.
In August 2015, seven Uber drivers were arrested for not having permits and driving without third-party insurance. Police also raided the company’s offices in Hong Kong after complaints from local taxi drivers. Two of the seven drivers were fined and had their licences suspended for one year in January last year.
In March this year, the remaining five Uber drivers who were convicted of driving without a permit and third-party insurance were fined HK$10,000 each and banned from driving for one year. All five appealed.
In a series of raids in May, Hong Kong police arrested 22 Uber drivers on suspicion of picking up passengers without a hire car permit and third-party insurance in the largest operation against Uber of its kind.

Questions & Answers

Q.

What is the new minimum fare for an UberX ride in Kowloon and the New Territories?

A.

The new minimum fare for an UberX ride in Kowloon and the New Territories is HK$45. This includes the new HK$5 booking fee, making it an 80 per cent increase from the previous HK$25 minimum.

Q.

Why did Uber decide to increase its minimum fares in Hong Kong?

A.

Uber increased minimum fares after evaluating the marketplace and responding to its drivers' calls for better income security. An Uber spokeswoman confirmed this was a result of a market evaluation and driver concerns.

Q.

How have the authorities in Hong Kong responded to Uber's operations?

A.

Hong Kong authorities have responded with hostility, particularly from the taxi trade. Police have conducted raids, arrested drivers for not having permits or third-party insurance, and issued fines and driving bans.

Q.

When did Uber last adjust its fares in Hong Kong before this recent change?

A.

Uber last adjusted its fares in March last year. At that time, the company cut the rates for UberX rides specifically in Kowloon and the New Territories, rather than increasing them.

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