Toshiba ropes in RPTech as a service partner

Toshiba Electronics Asia (Singapore) Tuesday roped in RPTech Care Center, a service division of Rashi Peripherals a its service partner for India.

RPTech Care Center will be managing Toshiba India Private Limited (TIPL) service needs and this alliance is aligned with Toshiba’s commitment to serve the customers by offering superior after-sales service, the two companies in a joint statement said.

RPTech has more than 50 service centers spread across large cities in the country.

“Being an international legendary brand that is committed to people, we believe in offering world-class quality and inventive products to our customers,” Polad Garda, country head, Toshiba India said.

Further with our alliance with the RPTech Care Center, we are keen to offer our customers an excellent after sales service experience and satisfaction, Garda said, adding that it was a driving step to allow our customers with numerous alternatives and reduced turnaround time.

“RPTech Care Center has well-built and dedicated service capabilities and post sales service systems,” Rajesh Goenka, Vice President, Rashi Peripherals said.