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Toshiba leaving Singapore end of May 2015 due to stiff competition

By Wei ZhangSingapore
1 min read
IMG 4660
IMG 4660
In this article (5)

Chinese evening newspaper Shin Min Daily News reported on Thursday that Toshiba Singapore had recently sent a notice to its retailers, announcing that some products will be withdrawn from the local market.

Reporters from the Chinese daily checked with several retailers and they understand that the retailers received the notice via e-mails and letters a few weeks ago.

Toshiba said that due to a highly competitive environment in Singapore, they had to make an “extremely difficult” decision to withdraw from the local television and appliance market.

In a statement, Toshiba said after-sales customer service will continue until further notice.

Small retailers have expressed concerns over Toshiba’s exit.

A retail shopowner said about half of her electrical products are from Toshiba and several of her regular customers are fans of the Japanese brand.

She also said small retailers are not doing well now and Toshiba’s withdrawal will add to the problem.

One industry insider said that regardless of technical specifications, South Korean products are slightly better in comparison.

Shin Min reported that a Toshiba spokesman was unable to provide further information about their withdrawal.

Questions & Answers

Q.

Which specific product categories is Toshiba withdrawing from in Singapore?

A.

Toshiba has announced its decision to withdraw from the local television and appliance market in Singapore. This means consumers will no longer be able to purchase these particular product lines from the brand there.

Q.

What is Toshiba's plan for existing customers needing after-sales support?

A.

Toshiba has stated that after-sales customer service for its products will continue in Singapore. This service will remain available to customers until the company provides further notification regarding any changes.

Q.

Why is Toshiba withdrawing from the Singapore market?

A.

Toshiba attributed its decision to withdraw from the local market to a highly competitive environment in Singapore. The company described this decision as “extremely difficult” given the market conditions it faces.

Q.

How did retailers receive news of Toshiba's withdrawal?

A.

Retailers received the notice about Toshiba's withdrawal via emails and letters. These communications were sent out a few weeks prior to the Shin Min Daily News report, informing them of the upcoming changes.

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