Tmall.com launches massive grocery campaign

Tmall.com has launched a RMB 1 billion (US$161 million) online grocery promotional campaign targeted at Beijing users.

The Alibaba eCommerce subsidiary has teamed up with Cainiao, the logistics affiliate of Alibaba Group, to offer same-day delivery services to Beijing city residents.

Online grocery shopping is a rapidly growing eCommerce segment and a strategic area of interest for Alibaba Group. The convenience of online grocery shopping has already drawn in millions of users. According to Kantar Worldpanel, China’s FMCG (fast moving consumer goods) eCommerce penetration rate was 36 per cent in 2014, while McKinsey says 40 percent of Chinese consumers have bought food online.

Tmall Supermarket will run its promotion three times a day, allowing Beijing-based Internet users a chance to win ‘red packets’ that subsidise their grocery purchases. The promotion will end on July 31.

Beijing residents who order from Tmall’s supermarket before 11 am will be eligible for same-day delivery service. In the future, Tmall Supermarket and Cainiao plan to roll-out same-day delivery services to Shanghai and other Chinese cities.

Jeff Zhang, president of Alibaba Group’s China Retail Marketplaces, said Tmall Supermarket will draw on Alibaba Group’s complete eCommerce ecosystem – including Alibaba’s advantage in logistics, strength in online payments, big data and cloud computing, to bring consumers the most convenient and secure online shopping experience for quality products.

Tmall Supermarket was established in 2012 and provides a one-stop shopping solution for Chinese users looking to purchase authentic food products, cosmetics, beverages, snacks and imported items. In the past year, Tmall Supermarket’s Beijing area GMV soared more than 700 per cent with 90 per cent of consumers shopping on their mobile phones.