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Tiens Group reveals global expansion plan

By Minjun ParkChina
1 min read
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In this article (5)

Chinese healthcare company Tiens Group is eyeing global expansion following the success of its high-tech Shenzhen flagship store which opened in August. According to the firm, the launch was made as a step towards global expansion, featuring a combination of technology-enhanced online and offline consumer experiences such as touch-screen computers and live product demonstrations.

The brand now plans to establish 110 branches worldwide as part of its broader strategy to create a healthcare system integrating physical retail, e-commerce, Traditional Chinese Medicine and medical facilities, as well as educational, tourism, accommodation and lifestyle experiences.

Board member and e-commerce GM Chelsea Li said experience marketing is at the cutting edge of business development trends. “We aim to bring our customers an intuitive experience of meticulous care, attentiveness, and beauty.”

Tiens’ new e-wallet app PointsWin is positioned to play a core role in the firm’s strategy, connecting the business’s blockchain-based customer network. Consumers can currently use the app to make purchases and earn rewards at any business bearing the Tiens banner.

Tiens Group chairman Li Jinyuan said: “We have always approached development by considering the world from a global perspective. These [target locations] are especially the regions involved in China’s One Belt One Road initiative.”

The flagship is located in the Tiens International Health Industrial Park in Luohu, Shenzhen.

Questions & Answers

Q.

What is the purpose of Tiens' new e-wallet app, PointsWin?

A.

PointsWin is intended to be central to Tiens' strategy, connecting its blockchain-based customer network. Consumers can currently use the app to make purchases and earn rewards at any business under the Tiens banner.

Q.

Which specific global regions is Tiens Group targeting for expansion?

A.

Tiens Group chairman Li Jinyuan stated that the target regions are primarily those involved in China’s One Belt One Road initiative. The company considers development from a global perspective.

Q.

What kind of consumer experience does Tiens offer in its new flagship store?

A.

The Shenzhen flagship store provides a combination of technology-enhanced online and offline experiences. These include touch-screen computers and live product demonstrations, aiming for an intuitive experience of meticulous care.

Q.

What is the overarching strategy behind Tiens' plan to establish 110 global branches?

A.

The broader strategy is to create a comprehensive healthcare system. This system integrates physical retail, e-commerce, Traditional Chinese Medicine, medical facilities, educational and tourism experiences, accommodation, and lifestyle services.

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