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Tesla To Recall 135,000 U.S. Vehicles Under Pressure From Auto Safety Regulators

By Wei Zhang
1 min read
Tesla Interior
Tesla Interior
In this article (5)

Tesla Inc has agreed to recall 134,951 Model S and Model X vehicles with touchscreen displays that could fail and raise the risk of a crash after U.S. auto safety regulators sought the recall last month, according to a recall posted on a government website Tuesday.

The National Highway Traffic Safety Administration (NHTSA) made the unusual recall request in a formal Jan. 13 letter to Tesla, saying it had tentatively concluded the 2012-2018 Model S and 2016-2018 Model X vehicles pose a safety issue. Automakers usually agree to voluntary fixes before the auto safety agency formally seeks a recall.

The agency said touchscreen failures posed significant safety issues, including the loss of rearview or backup camera images, exterior turn-signal lighting, and windshield defogging and defrosting systems that “may decrease the driver’s visibility in inclement weather.”

Tesla said in its filing with NHTSA that “in the interest of bringing administrative closure to the investigation and to ensure the best ownership experience for our customers” it agreed to a voluntary recall.

NHTSA opened a probe in June 2020 into complaints that media control unit (MCU) failures led to touchscreen displays not working.

The agency said other automakers issued numerous recalls for similar safety issues stemming from the touchscreen failure.

NHTSA said in November when it upgraded its probe that it reviewed 12,523 claims and complaints about the issue.

NHTSA said last month that “during our review of the data, Tesla provided confirmation that all units will inevitably fail given the memory device’s finite storage capacity.”

Questions & Answers

Q.

Which specific Tesla models are affected by this recall and from what production years?

A.

The recall impacts 2012-2018 Model S and 2016-2018 Model X vehicles. These models are affected due to issues with touchscreen displays that could fail and increase the risk of a crash.

Q.

What are the primary safety concerns identified by regulators regarding the failing touchscreens?

A.

Regulators identified significant safety issues, including the loss of rearview or backup camera images, exterior turn-signal lighting, and windshield defogging and defrosting systems. These failures may decrease the driver's visibility, especially in poor weather.

Q.

Why did Tesla agree to this recall now, rather than earlier?

A.

Tesla agreed to the recall after U.S. Auto safety regulators sought it last month with a formal letter. Tesla stated its agreement was “in the interest of bringing administrative closure to the investigation and to ensure the best ownership experience for our customers.”

Q.

What specifically causes the touchscreen failures in these vehicles?

A.

The failures stem from the media control unit (MCU) and are linked to the memory device's finite storage capacity. Regulators confirmed Tesla provided information indicating all units will inevitably fail for this reason.

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