Tesla To Launch Self Inspection Over Services In China
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U.S. electric vehicle maker Tesla Inc will launch self-inspection and address customer service issues in China, it said on Weibo late on Tuesday.
The statement comes after an unhappy customer clambered onto a Tesla car at the Shanghai Auto Show on Monday over a dispute with the company, creating a social media stir and criticism of Tesla from state media.
Questions & Answers
Q.What prompted Tesla's decision to launch self-inspection and address customer service in China?
What prompted Tesla's decision to launch self-inspection and address customer service in China?
Tesla's announcement followed an incident at the Shanghai Auto Show where an unhappy customer protested on a car due to a dispute. This generated social media attention and criticism from state media.
Q.Where did Tesla announce these changes for its Chinese operations?
Where did Tesla announce these changes for its Chinese operations?
Tesla made its statement regarding self-inspection and customer service improvements on the social media platform Weibo late on Tuesday.
Q.What specific actions will Tesla take regarding customer service in China?
What specific actions will Tesla take regarding customer service in China?
The company has stated it will launch self-inspection and also address customer service issues for its operations within China.
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