Skip to content
Telecom

Telstra expands availability on key APAC routes

By Maria Santos
1 min read
Telstra expands availability on key APAC routes
Telstra expands availability on key APAC routes

Listen to this article

0:00 / 0:00
In this article (5)

Australia’s Telstra has expanded its Always On guaranteed connectivity service for enterprises to provide more bandwidth options on the Hong Kong to Singapore and Hong Kong to Japan subsea cable routes.

The service uses Telstra’s extensive cable network in the Asia-Pacific region to reroute traffic to another path in the event of a cable cut or damage due to a natural disaster.

The enhancement of the service will reduce latency and add more resiliency to two of Asia’s busiest subsea cable routes.

According to Telstra director for international Paul Abfalter, Telstra’s subsea cable network is the largest and most diverse in APAC, accounting for up to 30% of active intra-regional capacity.

“We now have average speeds of 28.8m/s between the Singapore (SGX) and Hong Kong (HKEX) Exchanges, 177.8m/s between the Australian (ASX) and Chicago (CME) Exchanges, 178.2m/s between Equinix/CERMAK (EQCH) in Chicago and the ASX, and 41.9m/s and 13.9m/s respectively between Singapore to Taiwan and Hong Kong to Taiwan,” he said.

“We were first in the region to develop ‘resilience as a service’ across the busy Hong Kong, Singapore and Japan triangle so customer services are restored within hours for their subscribed bandwidth, using one primary path and two protection paths over different cable systems along the same route.”

The Always On service guarantee was initially targeted at customers with capacity requirements of between 10GB and 1TB, but with the expansion the company has introduced lower bandwidth options starting at 1GB, Abfalter added.

Questions & Answers

Q.

Which specific routes are benefiting from Telstra's Always On service expansion?

A.

The service expansion enhances bandwidth options on the Hong Kong to Singapore and Hong Kong to Japan subsea cable routes. This is designed to improve latency and add resilience to these busy Asian connections.

Q.

What is Telstra's overall standing in the Asia-Pacific subsea cable market?

A.

Telstra possesses the largest and most diverse subsea cable network in the Asia-Pacific region. It reportedly accounts for up to 30% of the active intra-regional capacity.

Q.

How has the Always On service changed for customers since its introduction?

A.

Initially, the Always On service targeted customers needing 10GB to 1TB capacity. The expansion now includes lower bandwidth options, with services available from 1GB for customers.

Q.

How quickly does Telstra aim to restore customer services using the Always On system?

A.

Telstra aims to restore customer services within hours for their subscribed bandwidth. This is achieved by using one primary path and two protection paths across different cable systems along the same route.

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready