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Telecom operators want OTT players to pay for use of networks

By Maria Santos
2 min read
telecom operators
telecom operators
In this article (4)

Vietnamese telecom operators want OTT communications service providers to pay for using their networks, which they use to deliver their services but end up competing with them.

Paying for the use would ensure a more fair and sustainable business model for themselves since they invest in setting up and maintaining the networks, telecom companies said at a meeting with the Ministry of Information and Communications on April 6.

The CEO of Viettel Telecom, Cao Anh Son, said while telecom operators are witnessing a sharp decline in such services as calling and SMS, foreign OTT service providers operating in Vietnam are growing strongly, some in double digits.

“The operators provide infrastructure for OTT players, but the OTT players do not contribute to the infrastructure development. The investment burden on the operators is big.”

Data from Viettel shows 80% of Internet traffic between Vietnam and the world is for Facebook, Google and Netflix.

A minor change in user behavior or content delivery, such as upgrading videos from HD to 4K resolution, can put a lot of pressure on network transmission. Bui Son Nam, deputy general director of MobiFone, hoped the amendments to the Telecommunications Law being drafted by the ministry would require cross-border OTT players to share infrastructure development costs with telecom operators.

Nam and Son also pointed out that if cross-border OTT players and social networks cooperate with telecoms operators, it would help the ministry manage platforms and their contents better.

Data from Viettel shows 80% of Internet traffic between Vietnam and the world is for Facebook, Google and Netflix.

In the amendments being made to the law, the ministry’s Vietnam Telecommunications Authority has called for regulating OTT services such as Zalo and Telegram.

These OTT services are similar to calling and texting, and so should be regarded as basic telecom services on the Internet and need to be brought under the Telecommunications Law.

In March European telecom operators they asked big tech firms in the U.S. to pay for the use of their networks.

But the latter argued that they should not be asked to pay for the use of networks because they are already paying for the data they use as consumers.

It would stifle innovation and competition in the internet and OTT space, and could lead to higher costs for end-users, they claimed.

At a seminar held to discuss the proposed amendments on March 23 Vu Tu Thanh of the US-ASEAN Business Council said 10 years ago U.S. telecom company AT&T asked OTT players to pay, resulting in a major controversy.

Eventually, OTT players did not pay after the principle of net neutrality was invoked to prevent discrimination between various services on the Internet, he said.

“For example, high-priced services will be prioritized for bandwidth, while bandwidth for free services will be squeezed. This will make it difficult for essential social services, and services for small and medium-sized businesses.”

Questions & Answers

Q.

What is the primary reason Vietnamese telecom operators want OTT providers to pay for network usage?

A.

Telecom operators state that OTT providers use their networks to deliver services, competing with them while the operators bear the significant investment and maintenance costs of the network infrastructure.

Q.

What evidence supports the claim that OTT services are impacting telecom operators?

A.

Operators are seeing a sharp decline in traditional services like calling and SMS, while foreign OTT providers in Vietnam are experiencing strong growth. Additionally, 80% of Vietnam's international internet traffic is from major OTT players.

Q.

What potential negative consequences have been raised if OTT providers are forced to pay for network usage?

A.

Arguments against payment suggest it could stifle innovation and competition, lead to higher costs for end-users, and potentially discriminate against certain services by prioritising bandwidth for high-priced ones.

Reader pulse

Should OTTs pay for network use?

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