Taxi booking service via Facebook Messenger launched

Jun 14, 20171 min read

The service launched by Thanh Cong Taxi on June 13 is the first of its kind in Vietnam, allowing people to hail a cab from the company without having to download and use a taxi-hailing app.

Nguyen Khuong Duy, representative of Thanh Cong Taxi, said that Thanh Cong Taxi is a pioneer in Vietnam using the latest Chatbot technology of Facebook to develop the service.

Thanh Cong company takes advantage of the Facebook Messenger application installed in mobile phones of some 40 million Vietnamese people to offer services to customers in the traditional to luxury segments.

Besides requesting a ride, people can easily leave their comments by chatting via the messenger, Duy said.

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Mei Ling Tan

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Mei Ling Tan is the Editor of Retail News Asia, where she leads the editorial team in delivering in-depth coverage of Asia’s dynamic retail landscape. With over a decade of experience in business journalism, Mei Ling is known for her sharp analysis, deep industry insights, and commitment to uncovering the stories behind Asia’s most innovative retail brands. Before joining Retail News Asia, Mei Ling held senior reporting roles at regional business publications, covering everything from consumer trends to digital transformation in retail. A graduate of the National University of Singapore with a degree in Communications and New Media, she combines journalistic integrity with a strong understanding of evolving market forces. Outside the newsroom, Mei Ling is a frequent speaker at industry panels and a mentor for young journalists.

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