
Only 50% of Australian Loyalty Program Members Actively Use Accounts
The domestic loyalty market is expanding toward $1.57 billion in 2026 despite widespread account inactivity among consumers.
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The domestic loyalty market is expanding toward $1.57 billion in 2026 despite widespread account inactivity among consumers.

About 40 per cent of respondents expect an AI shopping agent to reduce their bill before delegating their grocery purchases.

In contrast, 43 per cent of lower-income consumers expect to cut back over the next year, according to OC&C Strategy Consultants.

The cholesterol-free almond and oat range is available nationwide in stores and online to support digestive health.

The watchdog’s inquiry found nearly 70 per cent of consumers regularly visit two or three grocery stores weekly to save money and find differentiated products.

Batches carrying an 18 September 2026 best-before date have been recalled due to an undeclared soy allergen.

The push comes after both Coles and Woolworths stopped selling Antarctic krill oil supplements following campaigns by Sea Shepherd.

The supermarket operator expects closing its local customer care centre to save $4.1 million by the 2029 financial year.

Coles reported a 6.1 per cent jump in private-label sales while furniture and electronics retailers Harvey Norman and Nick Scali posted sharp sales declines.

The Australian supermarket chain will end its supply contract with JBS Foods’ Longford abattoir after freight expenses across Bass Strait eroded category margins.

Coles and Woolworths are adding thousands of store-brand lines to defend market share against discounter Aldi.

Trevor Simmons overhauled the brand with larger formats and fewer lines after pulling it from Coles following its 2023 acquisition.

Operating profit across Australian retail grew at nearly half the pace of sales revenue, exposing deep margin leaks in inventory holding and returns.

Data reveals nearly 30 per cent of retail refunds miss merchant deadlines, while misplaced chat tools and premature dispatch alerts add friction to online checkout journeys.

The Australian cheese producer rolled out a 120-gram flavoured cheese priced at $4.20 alongside refreshed branding across its marinated range.

MilkLab, a subsidiary of Noumi, has launched a new reformulated lactose-free milk at Woolworths in response to increasing consumer preference for lighter, easily digestible dairy options. Advanced Filtration for Healthier Milk MilkLab’s innovative product…
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