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The shift towards Conversational Artificial Intelligence (AI) is transforming the retail landscape, with AI-powered customer experiences emerging as the new standard, particularly within the realm of daily use messaging apps. This trend signals a departure…
As social media evolves, two prominent trends have emerged: the prevalence of private chats and the popularity of temporary “stories,” which allow users to share snippets of their lives without leaving a permanent digital footprint. This shift towards more…
WhatsApp, owned by Meta, is starting the new year with a bang, introducing three new features aimed at enhancing the user experience and organizing group chats. The update includes member tags, text stickers, and early event reminders, which were previously…
Omnichat, a notable omnichannel AI platform, recently conducted the third iteration of the Commerce Leadership Forum at Meta Singapore’s facility. The forum saw an assemblage of high-ranking leaders across various sectors, arranged to discuss the…
WhatsApp, the widely-used messaging app, is once again evolving into a more social media-centric platform with the anticipated introduction of a new feature already available on its sister platforms, Facebook and Instagram. This progression is altering the…
A team of Austrian researchers has reportedly found a way to extract the phone numbers of 3.5 billion WhatsApp users, leaving many to wonder if their own information has been compromised. Method of Extraction Any user can determine if a number is registered…
In a significant legal triumph, technology giant Meta saw a favorable ruling from a federal judge in a lawsuit filed by the Federal Trade Commission (FTC). The lawsuit pertained to Meta’s acquisitions of Instagram in 2012 for $1 billion and WhatsApp in 2014…
WhatsApp has made a long-awaited move by releasing a specialized, native application designed specifically for the Apple Watch. This significant development includes voice messages and comprehensive chat history, effectively bringing key features to users’…
Several months after rolling out an iPad application, global messaging giant WhatsApp is reportedly gearing up to introduce a new application specifically designed for the Apple Watch. This anticipated development is set to enhance the user experience of…
Many active WhatsApp users often find their storage space being consumed by the voluminous shared files from the platform. To address this, WhatsApp is currently developing a feature that offers users detailed control over the storage space each chat…
Meta is planning on introducing a message limit for both individual users and businesses on its platform, WhatsApp. This move is designed to deter messages being sent en masse to unknown contacts without eliciting a response. Details of the New Limit The tech…
The Commerce Leadership Forum 2025 Series, organized by Omnichat, a frontrunner in omnichannel AI customer experience platforms, recently took place at the Meta offices in Singapore and Malaysia. The event brought together key figures from companies such as…
In the face of evolving consumer behaviour and economic instability, traditional department stores such as Sincere, a well-established name since 1900, are required to modernize. Recently, Sincere demonstrated that not only is digital transformation viable…
WhatsApp receives new updates quite often, but many times developers don’t really reveal what’s been added to the app. That usually happens because the changes are minor or not significant enough to warrant a changelog. Today’s update, or better say…
WhatsApp recently added new camera effects, self stickers, and quick reactions to its app, but there are a lot more improvements its engineers plan to introduce in the coming months. One of the improvements involves the ability to switch WhatsApp accounts on…
While Meta, the parent company of Facebook, Instagram, and WhatsApp, has been rolling back some of its policies lately, the push for AI seems to be going full steam ahead. The company is focused on making it even easier to access Meta AI, its AI-powered…
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