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web chat

Every story tagged web chat on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

Stories tagged web chat

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Maria SantosTelecom

Singtel adopts web chat to improve customer service

Singtel has improved its real-time customer engagement capabilities with the implementation of a web chat system from online and mobile messaging platform provider LivePerson. The cloud-based chat solution allows Singtel to take advantage of predictive…

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