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Starbucks India
Maria SantosFood

Starbucks pilots ‘Green Dot’ AI virtual assistant tool

Starbucks has initiated a testing phase for a novel artificial intelligence (AI)-driven virtual assistant, Green Dot Assist, across 35 outlets in the United States and Canada. This innovative tool is designed to offer immediate, conversational answers to…

ericsson
Wei ZhangTelecom

Ericsson launches telco security automation tool

Ericsson has launched a new telecoms security product designed to enable automated security orchestration across multiple ICT domains. The Ericsson Security Manager supports out-of-the-box security for telco cloud operations, physical and virtual networks and…

ups truck united parcel service
Rajiv MenonLogistics

UPS wins package network visibility tool award

UPS has been named to the 2016 CIO 100 listing for the successful launch and integration of the UPS Near Real-Time Service Performance Reporting tool (NRT) – marking the tenth time the company has been honored at the annual IDG CIO 100 Awards. The annual…

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