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study

Every story tagged study on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

Stories tagged study

9 stories in this topic

malware
Maria SantosResearch

Malware costs Vietnam $900 mln

Malware caused Vietnamese users damage worth VND20.89 trillion ($900.8 million) last year, up 40 percent year-on-year. The surge came with the rising number of computers contaminated with malware from advanced persistent threats (APT), according to a report…

people calling
Sarah ChenResearch

Real human call centres still preferred : research

New research reveals 75 per cent of shoppers prefer live-agent support for customer service verses 25 per cent support for self service and chatbots. The research, from cloud contact-centre operator NewVoiceMedia, identified consumer concerns about sharing…

Vietnam Internet
Rajiv MenonTelecom

Half the world is now online

Internet penetration increased by 10% in the last 12 months to hit 3.773 billion, or 50% of the world’s population, according to a report from social media management platform Hootsuite and social media agency We Are Social. The report also showed that global…

domestic tcourses
Minjun ParkLiving

Malang Opens Courses for Domestic Workers

Dozens of domestic workers attended a course at Sanggar Kegiatan Belajar in Malang City on Tuesday. The course for domestic workers was held by the Institute for Community Research and Development (LPKP) Malang chapter and the International Labour…

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