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#service

Every story tagged #service on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

89 stories in this topic

Mobile Growth Japan
Telecom
1 min read

Japan bans handset-mobile service bundles

The Japanese government has passed a new bill aimed at reducing mobile prices for consumers and stimulating competition in the mobile market. The new bill includes provisions banning operators from offering bundled device and mobile plans under a single price…

DBS Bank
Finance
2 min read

DBS Rolls Out Customer Center of the Future

DBS has retrained its customer center employees to take on new roles as customers become more digitally savvy. Voice biometrics specialists, live chat agents, and customer experience designers are among the 13 new job roles that DBS Bank has introduced in…

zte
Telecom
1 min read

ZTE, China Telecom launch 5G industrial service platform

ZTE, China Telecom and industrial equipment company Zhejiang Supcon have jointly developed a 5G-enabled industrial service platform designed to allow specialists to remotely assist on-site maintenance personnel. The Plantmate service platform allows on-site…

Youtube TV
Living
2 min read

YouTube TV’s Subscription Fee is Going Up

There are a few different forces fighting each other with YouTube TV right now. First is that the streaming service is still relatively new, especially taking into account how recently it was made widely available in the U.S., and it is likely lagging in…

FastGoMergeWEBjpg 1554870581 2686 1554870703 1200x0
Living
1 min read

FastGo announces Vietnam’s first helicopter ride-sharing service

Vietnamese ride-hailing firm FastGo plans to launch the country’s first helicopter ride-sharing service in Hanoi this month, focusing on tourism in northern provinces. CEO Nguyen Huu Tuat told that FastSky’s first flight will take off on April 25. With 12…

SM Group Robot
General
1 min read

SM Group introduces first Customer Service Robot

SM Group has employed its first in-mall customer service robot, at SM Megamall. Named Sam, the AI humanoid robot is designed to help customers with directions and information about the latest mall deals, promotions and events. “Innovation is what SM strives…

Google Video Rental
Living
1 min read

Google offers Android users one 99-cent movie rental service

Haven’t seen Lady Gaga and Bradley Cooper yet in A Star is Born? Google will let you rent it for only 99 cents from the Google Play Store. Android users are receiving a notification today about a special offer allowing them to pick one movie to rent from the…

Esports
Telecom
2 min read

4 in 5 APAC operators plan to deliver 5G for sport events

More than four in five (81%) operators in Asia-Pacific plan to deliver 5G services to major live sports and esports event organizers, according to research conducted by Ovum for Amdocs. The research found that operators in the region view sports events such…

Spotify S10
Living
1 min read

Free Spotify premium service for Samsung Galaxy S10 buyers

With the Samsung Galaxy S10e, Galaxy S10 and Galaxy S10+ all officially launching today, music streamer Spotify has announced that its Android app will be pre-installed on all three models in the U.S. Additionally, the Spotify app will come loaded out of the…

grab
Living
1 min read

Singapore’s Grab begins using Hyundai Motor’s Kona

Hyundai Motor, Korea’s largest carmaker by sales, said Wednesday that Singapore-based Grab began using its Kona Electric for its ride-hailing service this month. In November, Hyundai Motor and its affiliate Kia Motors jointly invested $250 million in the…

Vietcombank 1
Finance
1 min read

Vietcombank’s profit skyrockets, Vietinbank’s falls

Two of Vietnam’s largest banks reported contrasting performances in 2018, with Vietcombank’s profits rising by 63.5 percent and Vietinbank’s falling by 27 percent. Vietcombank, the largest listed bank by market capitalization, said profit before tax was…

gojek 1
Living
2 min read

Indonesia’s Go-Jek rejected in the Philippines

Indonesia’s Go-Jek suffered a setback to its expansion plans on Wednesday after the transportation regulator in the Philippines rejected its application to launch a ride-hailing service, saying its domestic unit did not meet local ownership criteria. However,…

louis vuitton
Fashion
1 min read

Louis Vuitton personalisation service launches in Asia

Luxury retailer Louis Vuitton is offering a personalisation service for a selection of men’s ready-to-wear items in a limited number of global stores. The My LV World Tour Louis Vuitton personalisation service offers clients the opportunity to customise their…

aeon credit
Finance
1 min read

Aeon Credit posts better earnings in third quarter

Aeon Credit Service (M) Bhd’s net profit for the third quarter ended Nov 30, increased 23.5% to RM87.14 million from RM70.55 million a year ago, attributed to lower impairment loss on financing receivables. Revenue for the period increased 11.6% to RM348.5…

kakao taxi
Living
2 min read

Kakao postpones carpooling service

Kakao Mobility announced las week that it would postpone the official launch of its carpooling service after a week of fierce protests from the local taxi industry. The Kakao affiliate started offering a beta version of the service last Friday that was made…