Topic

#Self Service

Every story tagged #Self Service on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

2 stories in this topic

E-Tailing

Jan 3, 20181 min read

Zara to launch CleverFlex self-service pick-up kiosk

Spanish fast-fashion retailer Zara has installed a self-service kiosk at one of its stores to provide a flexible shopping experience for online customers. Springwise.com reports that when a package arrives to the kiosk, the customer receives a notification…

Telecom

Jul 11, 20161 min read

AIS introduces self-service at contact centers

Thailand’s AIS has upgraded its customer contact center system in a bid to provide a consistent, enhanced and personalized customer experience for its growing subscriber base. The new system now routes up to 70% of all customer calls to a self-service system.…