Singapore’s leading insurer, Singlife, has become the trailblazer in its field as it has integrated Agentforce, an Artificial Intelligence (AI) platform developed by Salesforce, into its operations. This collaboration is noteworthy as it is the first in…
With over 150 million users in the United States, social media juggernaut TikTok, is embarking on a groundbreaking journey that could redefine the way we shop online. After months of testing, the platform officially integrates e-commerce into its social media…
Salesforce, the global leader in CRM, today unveiled its Customer Data Platform (CDP) with the next generation of Customer 360. New platform services will enable companies to unify disparate customer data throughout their entire organization and then…
Hong Kong’s Hutchison Global Communications (HGC) has expanded its partnerships with customer relationship management company Salesforce and Salesforce platinum partner Enxoo to accelerate its digital transformation. HGC plans to use the collaboration to…
IBM and Salesforce announced a global strategic partnership to deliver joint solutions designed to leverage artificial intelligence and enable companies to make smarter decisions, faster than ever before. With the partnership, IBM Watson, the leading AI…
Salesforce.com is moving beyond CRM and into e-commerce with the acquisition of cloud service provider Demandware. It will use the purchase to kick-start a new field of business, the Salesforce Commerce Cloud, it said Wednesday. The company already has its…