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A commissioned study conducted by Forrester Consulting on behalf of Collinson, a global leader in loyalty and benefits, reveals that the majority of organisations do not understand what is driving customer loyalty, and are therefore putting customer…
Alibaba Group’s Tmall, China’s largest B2C marketplace for brands, has fast become the “go-to” platform for Chinese consumers who want access to new gadgets and products from around the world. In 2017, 12 million products debuted on Tmall, a number expected…
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