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Global fast-food chain Dunkin’ plans to reposition itself as a coffee chain – but it will still sell fresh donuts. Just a month after Dunkin’ Donuts unveiled rebranding, including dropping ‘Donuts’ from its name, the company has announced a strategy to put…
Evergreen guides that explain the mechanics behind this topic.
Store operations
A phased checklist covering legal, fit-out, systems, stock, staffing and launch, written for opening a store in an Asian market where permits and landlord a…
Retail Toolkit · 9 min read
Store operations
How to staff, schedule and run stores in Brunei, including labour realities, festival peaks and the standards that actually get audited.
Asia Market Guides · 8 min read
E-commerce
Ship-from-store, click and collect, marketplace fulfilment and live commerce, what each model demands from inventory accuracy, staffing and systems, and whe…
Retail Operations · 11 min read
KPIs and definitions
Plain definitions and formulas for the retail metrics that appear in Asian earnings calls, investor decks and operating reviews, with notes on how each one…
Retail Toolkit · 8 min read
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