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Over half of South Korean consumers who inadvertently buy counterfeit products online do not pursue refunds, according to a recent survey by the Korea Consumer Agency. The respondents pointed to complex refund procedures and nominal sums involved as the main…
Vietnam Airlines has announced ticket refunds for all flights affected by the closure of Vinh International Airport in Nghe An Province, which is undergoing a six-month expansion. Vinh Airport Set for Major Upgrades Commencing July 1, Vinh International…
Malaysia’s AirAsia is facing a wave of complaints from customers who say they have still not been refunded for flights that were cancelled or rescheduled during the pandemic. AirAsia and its subsidiary AirAsia X (AAX), both owned by Capital A Berhad, grounded…
Budget carrier Cebu Pacific is asking passengers for patience as it works through a pile of refunds that reached almost P5 billion. Like other airlines, Cebu Pacific has been hit hard by the COVID-19 pandemic, which forced the mass cancellation of flights and…
