Topic

#omnichat

Every story tagged #omnichat on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

2 stories in this topic

Fashion

Dec 16, 20253 min read

Revolutionizing Retail: How Meta, L’Occitane and Omnichat are Using WhatsApp to Drive Customer Loyalty

Omnichat, a notable omnichannel AI platform, recently conducted the third iteration of the Commerce Leadership Forum at Meta Singapore’s facility. The forum saw an assemblage of high-ranking leaders across various sectors, arranged to discuss the…

General

Oct 2, 20253 min read

Meta, Volvo and Writers at Work lead the conversation on WhatsApp with Omnichat

The Commerce Leadership Forum 2025 Series, organized by Omnichat, a frontrunner in omnichannel AI customer experience platforms, recently took place at the Meta offices in Singapore and Malaysia. The event brought together key figures from companies such as…