
Wei ZhangResearch
85 Percent of Consumers Cut Spending After Poor Service, Genesys Finds
A 2025 Milieu Insight study found 55 percent of Filipino online shoppers are more likely to buy from responsive sellers.
Tag
2 stories in this topic

A 2025 Milieu Insight study found 55 percent of Filipino online shoppers are more likely to buy from responsive sellers.

A nationwide benchmark of 90,000 consumer evaluations across 78 categories placed luxury retail and hospitality operators at the top of customer satisfaction scores.
Weekly Briefing
Monday, Wednesday and a Friday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.
Read by retail operators, investors and brand teams across Asia.