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Michelin-starred chicken rice restaurant Liao Fan has opened its first Malaysia outlet. Located in Ipoh, Chan Hon Meng’s birthplace, the outlet attracted a big crowd and all the food sold out on the soft-opening day last week. Singapore’s street food hawker…
Malaysian convenience store Twenty4 has opened in Ipoh as the region’s first cash-free retailer of its kind. The “smart” convenience store accepts only cashless transactions, earning it a spot in the Malaysia Book of Records. The brand’s CEO Kenny Ng said:…
Low-cost carrier AirAsia is eyeing additional routes here after launching its inaugural direct flight route between Ipoh and Johor Baru today. “AirAsia has never shied away from destinations. With help from all the agencies here, depending on the facilities…
Evergreen guides that explain the mechanics behind this topic.
Unit economics
Four-wall margin, occupancy cost ratio, payback period and contribution per square metre, the small set of numbers that decides whether a store network can…
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E-commerce
Ship-from-store, click and collect, marketplace fulfilment and live commerce, what each model demands from inventory accuracy, staffing and systems, and whe…
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KPIs and definitions
Plain definitions and formulas for the retail metrics that appear in Asian earnings calls, investor decks and operating reviews, with notes on how each one…
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Market entry
The four ways brands enter Asian retail markets, what each one costs in control and capital, and the questions that decide which is right for a given country.
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