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RetailNews Asia

Topic

#human

Every story tagged #human on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

4 stories in this topic

Starbucks Thailand
Food
2 min read

Starbucks Reserve Roastery in Tokyo opens

Starbucks opens a four-story fully-immersive Starbucks Reserve Roastery in Tokyo today. Located in the Nakameguro neighborhood, the new venue offers more than 100 unique coffee and tea beverages and merchandise exclusively available in store. It will be the…

Shopper Qupport
Research
2 min read

Shoppers prefer human interaction over bots, says study

New research reveals 75 per cent of shoppers prefer live-agent support for customer service verses 25 per cent support for self service and chatbots. The research, from cloud contact-centre operator NewVoiceMedia, identified consumer concerns about sharing…

AirAsia Philippines Crew
General
2 min read

AirAsia trains crew to spot human traffickers

AirAsia, the biggest budget carrier in Asia, is training thousands of its staff to fight human trafficking, becoming one of the first airlines in the continent to crack down on the global crime. Companies have come under increased pressure to tackle human…