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8 stories in this topic
Ikea is turning to services to increase turnover and boost engagement with customers. Moreover, partnering with specialist companies in such areas as delivery and assembly allow it to focus on product design and sales, leaving post-checkout experiences in the…
Jimmy Choo Asia sales soared 19.2 per cent last year, according to its annual results. The solid performance reflects considerable investment in the Asian market – and was enough to mitigate a worrying 3.9 per cent in wholesale sales in the US. “While other…
Abercrombie & Fitch ended the year in a tailspin, with sales down by almost 7 per cent and operating profit falling 49 per cent. The embryonic recovery seen at the start of this fiscal is now little more than a faded memory. Fortunately, the group has a…
US casualwear retailer Abercrombie & Fitch is about to unveil its first concept store for 15 years. In a dramatic change of direction, customers will be able to actually see the stock on display, the brand’s heavy scenting has been toned down and stock will…
New Look’s share of the UK clothing market has fallen to 2.6 per cent for calendar year 2016 – from 2.7 per cent in 2015. Stores have failed to drive the necessary footfall to return its like-for-like performance to positive territory, with year-to-date (39…
While retail net sales grew 9.2 per cent to US$836.7 million for luxury lifestyle brand Michael Kors in its third quarter, ended December 31, its revenue decreased 3.2 per cent to $1.35 billion. It sales growth was mainly driven by 193 store openings since…
Amazon is usually a retailer that operates at full volume, the noise of its sales growth a clarion call in an often muted retail sector. However, this quarter that volume seems to have been turned down a couple of notches. While the latest Amazon results show…
Apple China sales have fallen for the fourth consecutive quarter, but the tech giant is putting on a brave face, buoyed by rising global revenue. Apple sold 78.29 million iPhones in the quarter ended December 31, up from 74.78 million last year, marking the…
Evergreen guides that explain the mechanics behind this topic.
KPIs and definitions
Plain definitions and formulas for the retail metrics that appear in Asian earnings calls, investor decks and operating reviews, with notes on how each one…
Retail Toolkit · 8 min read
E-commerce
Ship-from-store, click and collect, marketplace fulfilment and live commerce, what each model demands from inventory accuracy, staffing and systems, and whe…
Retail Operations · 11 min read
Market entry
The four ways brands enter Asian retail markets, what each one costs in control and capital, and the questions that decide which is right for a given country.
Retail Leadership · 13 min read
Supply chain
Why a supply chain that works in Singapore breaks in Indonesia, and what retailers change when they cross a border: sourcing, ports, customs, warehousing and…
Retail Operations · 12 min read
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