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Salesforce, the global leader in CRM, today unveiled its Customer Data Platform (CDP) with the next generation of Customer 360. New platform services will enable companies to unify disparate customer data throughout their entire organization and then…
The CyberMedia Research (CMR) report, “CMR India Mobile Pricing Index 2018”, revealed that 80% of smartphone brands are selling their handset below the average price of smartphones in India. Consumers want sleeker and cheaper devices, even as they demand…
Capillary Technologies, a leading provider of CRM and digital retail solutions, announced results for 2018 that show significant year-over-year business momentum. The company highlighted many significant developments that contributed to its most successful…
In a bid to think “client first”, Louis Vuitton has launched a chatbot on Facebook Messenger that advises shoppers on products, aiming to provide meaningful feedback during the busy holiday period. The bot is powered by mode.AI, which has also previously…
With over 70 restaurants in the city, half of Pizza Hut’s business in Hong Kong is dine-in. This gives the diner a great incentive, but at the same time, huge pressure to improve its customer experience. In 2014, Pizza Hut started its mobile marketing…
Salesforce.com is moving beyond CRM and into e-commerce with the acquisition of cloud service provider Demandware. It will use the purchase to kick-start a new field of business, the Salesforce Commerce Cloud, it said Wednesday. The company already has its…
CRMNEXT, Global Leader in commutable cloud, Digital-Customer Relationship Management (CRM) solutions, today announced, launch of its full-fledged Indonesian operations in alliance with Dimension Data, a leader in cloud architecture solutions. The 2-day (7th &…
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