Topic

#conversational

Every story tagged #conversational on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

2 stories in this topic

General

Feb 27, 20263 min read

Revolutionizing Retail: How WhatsApp and Conversational AI are Transforming Your Shopping Experience

The shift towards Conversational Artificial Intelligence (AI) is transforming the retail landscape, with AI-powered customer experiences emerging as the new standard, particularly within the realm of daily use messaging apps. This trend signals a departure…

General

Nov 13, 20253 min read

OpenAI Unveils Smarter, More Conversational GPT-5.1: Learning from Past Mistakes, Delivering Fresh Upgrade

In August, OpenAI faced a wave of criticism after the launch of GPT-5 and the immediate discontinuation of its older models. Responding to the feedback, OpenAI has now unveiled what it refers to as an “upgrade” of GPT-5, aptly named GPT-5.1. This new model…