3 stories in this topic
The number of contactless payments made via mobile handsets will reach 148 million globally this year, according to a study conducted by Juniper Research. Samsung and Apple will account for approximately 70 per cent of new customers. The study showed…
An extra layer of security for mobile and digital payments has been introduced by Singapore’s United Overseas Bank (UOB) and Australia’s National Australia Bank (NAB). As well as making transactions safer, the new Visa Token Service also makes instore…
Shoppers globally are demanding their retail experience is “transformed”, a study by MasterCard has revealed on the eve of this year’s World Retail Congress. And one of their top priorities: “simpler and more innovative ways to pay” according to the world’s…
Evergreen guides that explain the mechanics behind this topic.
Payments
How Bruneian shoppers pay in store and online, what acceptance costs, and how the payment mix changes your working capital.
Asia Market Guides · 8 min read
E-commerce
Ship-from-store, click and collect, marketplace fulfilment and live commerce — what each model demands from inventory accuracy, staffing and systems, and whe…
Retail Operations · 11 min read
KPIs and definitions
Plain definitions and formulas for the retail metrics that appear in Asian earnings calls, investor decks and operating reviews — with notes on how each one…
Retail Toolkit · 8 min read
Market entry
The four ways brands enter Asian retail markets, what each one costs in control and capital, and the questions that decide which is right for a given country.
Retail Leadership · 13 min read