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churn

Every story tagged churn on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

Stories tagged churn

1 story in this topic

NokiaXFamily
Wei ZhangTelecom

Nokia identifies top five reasons for mobile churn

Mobile subscribers worldwide are placing more importance on customer service and value as network quality improves, research from Nokia indicates. The top five factors motivating the decision to select or leave operators are cost and billing, network quality,…

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