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#chats

Every story tagged #chats on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

5 stories in this topic

10 WhatsApp tips en tricks die je misschien nog niet kende 640w
General
2 min read

WhatsApp Unveils Update: New Features Tame Chaos in Group Chats

WhatsApp, owned by Meta, is starting the new year with a bang, introducing three new features aimed at enhancing the user experience and organizing group chats. The update includes member tags, text stickers, and early event reminders, which were previously…

Facebook Meta
General
2 min read

Meta brings Community Chats to Messenger and Facebook Groups

Meta has just announced it will launch a new feature in Facebook and Messenger, which will allow users to start group chats directly in these apps. Called Community Chats, the new feature will first be tested in Messenger and will expand to more Facebook…

WhatsApp
General
1 min read

WhatsApp removes online requirement for use on multiple devices

WhatsApp is finally introducing an important feature that’s been promised since July, the option to remove the online requirement for use on multiplayer devices. As some of you may already know, if you want to use WhatsApp on a desktop, you must have your…

wechat
Research
1 min read

Should retailers use emoticons in customer service support chats?

Service providers who use emoticons are perceived as warmer, but less competent, according to a new research paper, which offers sage advice for retail brands engaging with consumers across digital platforms. The effect held true regardless of whether or not…