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chatbot

Every story tagged chatbot on RetailNews Asia: reporting, analysis and market signals from across Asian retail and e-commerce.

Stories tagged chatbot

11 stories in this topic

Chatbot services
Minjun ParkE-Tailing

Boomtime ahead for chatbots in E-commerce

New data from Juniper Research predicts consumer interaction with chatbots in retail will reach 22 billion by 2023. The figure represents a sharp increase over an estimated 2.6 billion interactions this year. According to the new research report “AI in…

chatbot
Wei ZhangFinance

DBS makes foray into chat commerce with “Foodster”

DBS Bank has launched Southeast Asia’s first bank-led retail chatbot, Foodster. The chat-commerce service allows customers to order and pay for their meals via Facebook Messenger and DBS payment channels, including DBS PayLah! and DBS/POSB cards. It has been…

singapore
Sarah ChenElectronics

Citi rolls out Facebook Messenger bot in Singapore

Citi has launched its first natural language chatbot for Facebook Messenger in Singapore ahead of a wider roll out around the world. The bot uses natural language processing to communicate with customers in an intuitive way, addressing their everyday…

MK BJ669 LVMH G 20110204165819
Aiko TanakaFashion

Louis Vuitton launches its Facebook chatbot

In a bid to think “client first”, Louis Vuitton has launched a chatbot on Facebook Messenger that advises shoppers on products, aiming to provide meaningful feedback during the busy holiday period. The bot is powered by mode.AI, which has also previously…

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