T-Mobile subscribers can make hands-free calls using the Alexa digital assistant

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T-Mobile subscribers are now able to connect their phone numbers with Alexa allowing subscribers of the nation’s second-largest carrier to make or take calls hands-free through Alexa. A tip The Mobile Report (formerly The T-Mobile Report) received included an image showing a cartoonish T-Mobile subscriber saying “Alexa, make a call.” The rest of the copy on the promo says, “Link your T-Mobile number to your Alexa speaker to connect to the people & places that matter most-with the same hands-free convenience you’ve come to expect from Alexa.”
T-Mobile has put up a support page explaining how to set up Alexa to make calls. First, to link your T-Mobile account to Alexa you will need the following:
- A T-Mobile account with a Voice line
- A T-Mobile ID
- An Amazon/Alexa account
- Alexa Speakers
- iOS 14 or Android 8.0 or newer smartphone to pair via Alexa app
- Download and sign in to the Alexa app.
- Select More > Skills and Games.
- Select the Search icon in the top-left corner and enter “T-Mobile”, then select T-Mobile with Alexa.
- Select Enable Skill.
- On the T-Mobile login page, enter the phone number or email address and password you used to create your T-Mobile ID, then select Sign in. You will be prompted to verify your account via text message with a T-Mobile verification code.
- Once verified, select the line you’d like to use for calling on Alexa and confirm your address for 911 calls.
To unlink your T-Mobile account from Alexa, open the Alexa app and go to More > Settings > Communications. Under accounts, go to T-Mobile > Disable Skill. Follow the directions.
Questions & Answers
Q.Which other mobile network providers previously offered Alexa calling functionality?
Which other mobile network providers previously offered Alexa calling functionality?
AT&T subscribers gained the ability to use Alexa for calls in 2020. Verizon subscribers followed a year later, enabling them to link their numbers for hands-free calling through the digital assistant.
Q.What are the essential requirements for a T-Mobile subscriber to set up Alexa calling?
What are the essential requirements for a T-Mobile subscriber to set up Alexa calling?
Subscribers need a T-Mobile account with a voice line, a T-Mobile ID, and an Amazon/Alexa account. They also require Alexa speakers and a smartphone running iOS 14 or Android 8.0 or newer to use the Alexa app.
Q.How can a user make an emergency call using Alexa?
How can a user make an emergency call using Alexa?
To make an emergency call, a user should say, 'Alexa, call 911'. Alexa will then share the user's registered e911 address with the operator before the call is answered.
Q.Is it possible to remove a linked T-Mobile account from Alexa?
Is it possible to remove a linked T-Mobile account from Alexa?
Yes, users can unlink their T-Mobile account. This is done by opening the Alexa app, navigating to More > Settings > Communications, then selecting T-Mobile and choosing 'Disable Skill'.
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