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Subway Australia launches 24-seven trading

By Maria SantosAustralia
1 min read
Subway
Subway
In this article (4)

Fast-food chain Subway Australia has unveiled a 24 hours express pick-up service in Bald Hills, Brisbane, ahead of a broader national rollout.

Customers can order their foods via the app or using a third-party provider and collect their purchases at an express pick-up window.

“Over the past year, through Covid we have seen a change in the way people are eating Subway,” said Subway country director Geoff Cockerill.

“More people are ordering through third-party delivery providers than ever before – and more people are choosing to place express-pick-up orders. With shift workers, more remote working, and added delivery options, Subway is proving a popular choice for late night and early morning orders.”

After testing it at the Bald Hills store, Subway will roll out more 24-hour pick-up windows across Australia.

Questions & Answers

Q.

Where is the 24-hour express pick-up service currently operating?

A.

The new 24-hour express pick-up service is currently operating at the Subway store in Bald Hills, Brisbane. This location is being used for testing before a wider national rollout.

Q.

How can customers place an order for the express pick-up service?

A.

Customers can place their orders for the express pick-up service either through the Subway app or by using a third-party delivery provider. They then collect their purchases at the express pick-up window.

Q.

What factors are driving Subway's decision to offer 24-hour services?

A.

Increased use of third-party delivery and express pick-up orders, along with more shift and remote workers, have changed customer eating habits. This has led to greater demand for late night and early morning Subway orders.

Reader pulse

Is 24-hour trading a smart move for Subway?

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