StarHub opens Hubtricity innovation center

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Singapore’s StartHub has opened a new innovation center and converged operations cockpit named Hubtricity, aimed at accelerating Singapore’s transformation into a Smart Nation.
The 58,000 square feet facility will act as a foundation to foster service innovation and co-creation with partners and customers.
The centerpiece at Hubtricity is the converged command cockpit, where StarHub with real-time data can monitor how its fixed, mobile and pay TV networks and services are performing and understand how customers are using and responding to its service offerings through call center metrics and social media analytics.
Tan Tong Hai, CEO of StarHub said Hubtricity is derived from three words Hubbing – the convergence of technology and services; Tri – the three core networks that power Hubbing; and City – where it is about the consumers.
“Hubtricity not only showcases our extensive connectivity and deep competency in data analytics and cyber security, but is also a co-working space for partners and start-up companies to create solutions for a Smart Nation,” said Tan.
“Currently, we are working with both local and global partners to build platforms, such as smart home, intelligent vehicles, connected buildings, virtual reality and smart retail, to meet the future needs of our customers,” added Tan.
As a home-grown company, StarHub supports the nurturing of local talent and is keen to help drive the local tech startup ecosystem. Hubtricity aims to bring local technopreneurs together, who can create ideas and test out their solutions, catalyzing greater collaboration and innovation from Singapore.
Kiren Kumar, assistant managing director at Singapore Economic Development Board, said that with Hubtricity, StarHub is investing in capabilities that will enable it to innovate and develop new digital products, services and solutions with partners across industries.
“Hubtricity will add to Singapore’s position as the Digital Capital of Asia and will create exciting jobs in Singapore in areas such as cyber security and social media analytics,” said Kumar.
Questions & Answers
Q.What is the primary function of the converged command cockpit within Hubtricity?
What is the primary function of the converged command cockpit within Hubtricity?
The command cockpit allows StarHub to monitor the performance of its fixed, mobile, and pay TV networks. It also helps the company understand customer usage and responses through call center metrics and social media analytics.
Q.How will Hubtricity support the wider tech ecosystem in Singapore?
How will Hubtricity support the wider tech ecosystem in Singapore?
Hubtricity will act as a co-working space for partners and start-up companies. It aims to bring local technopreneurs together to create ideas and test solutions, fostering collaboration and innovation within Singapore.
Q.What types of platforms are StarHub currently developing with its partners?
What types of platforms are StarHub currently developing with its partners?
StarHub is currently working with partners to build platforms for smart homes, intelligent vehicles, and connected buildings. They are also developing solutions for virtual reality and smart retail to meet future customer needs.
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