StarHub 1H17 profit falls 21%

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Singapore’s StarHub has reported a 21% slump in net profit for the first half of the year to S$85.7 million ($63.1 million), as result of declining revenue and margins.
Service revenue for the six-month period fell 2% year-on-year to S$1.08 billion due to lower mobile, broadband and pay TV service revenues.
Total mobile revenue fell 1% to S$599 million despite an increase in postpaid and prepaid customers of 21,000 and 33,000 respectively.
Broadband revenue fell 1% over the same period to S$107 million, but enterprise fixed revenue was up 2% to S$198 million, with enterprise data and internet services revenue up 5% to S$176 million.
StartHub also reported a decline in ebitda margin to 31.6% from 34.2% a year earlier.
“In the quarter, we announced our acquisition of Accel to enhance our enterprise-grade cyber security offerings. This acquisition dovetails perfectly with our strategy to grow our enterprise business and demonstrates our push for inorganic growth,” StarHub CEO Tan Tong Hai said.
“In the consumer space, we are happy to see continual improvements in customer satisfaction levels… We remain focused on addressing our customers’ digital lifestyle needs by offering them relevant products and services to enjoy a better StarHub experience.”
For the full year, StarHub is currently projecting flat service revenue and a group ebitda margin of between 26% to 28% of service revenue. The company expects capex payments to be around 13% of total revenue.
Questions & Answers
Q.What were the primary reasons for StarHub's profit decline in the first half of the year?
What were the primary reasons for StarHub's profit decline in the first half of the year?
Net profit fell due to declining revenue and margins. Specifically, lower mobile, broadband, and pay TV service revenues contributed to the slump in the six-month period.
Q.Which of StarHub's revenue streams showed growth during this period?
Which of StarHub's revenue streams showed growth during this period?
Enterprise fixed revenue increased by 2% to S$198 million. Within this, enterprise data and internet services revenue saw a 5% rise to S$176 million.
Q.What is StarHub's strategy to address the decline in its consumer business?
What is StarHub's strategy to address the decline in its consumer business?
The company remains focused on improving customer satisfaction and addressing digital lifestyle needs. They aim to offer relevant products and services to enhance the customer experience.
Q.What is StarHub projecting for its full-year financial performance?
What is StarHub projecting for its full-year financial performance?
StarHub projects flat service revenue for the full year. They also anticipate a group EBITDA margin of between 26% and 28% of service revenue, with capital expenditure around 13% of total revenue.
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