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Starfield Korea opens dog lounges for shoppers

By Sarah ChenKorea
1 min read
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In this article (4)

Starfield, a shopping and theme park franchise operated by South Korean retail giant Shinsegae Group, has opened the country’s first ‘dog lounges’ for customers and their pets. The dog lounges offer specially designed sofas for pets as well as their owners, restrooms for pets, and dog hooks where customers can temporarily leave their pets when they have to go to the restroom themselves.

The lounge also provides separate resting areas for customers and pets divided by a glass wall. Resting areas for pets have house-shaped sofas, authentic grass floors and restrooms.

Starfield Korea opens dog lounges for shoppers

“Starfield was South Korea’s first shopping mall chain to allow pets, but we were always aware of the lack of convenience facilities for customers and pets,” said Choi Jae-kyun, operations manager at Shinsegae Property.

“Now, we can proudly present ourselves as a pet-friendly shopping mall that both customers and pets can enjoy.”

Questions & Answers

Q.

What facilities are provided for dogs within Starfield Korea's new dog lounges?

A.

The dog lounges offer specially designed sofas, pet restrooms, and dog hooks for temporary stays. There are also separate resting areas with house-shaped sofas and authentic grass floors for pets.

Q.

How are the resting areas for owners and their pets organised in the lounges?

A.

The lounge provides separate resting areas for customers and their pets. These areas are divided by a glass wall, ensuring distinct spaces for both human and animal visitors within the facility.

Q.

What motivated Shinsegae Group to introduce these new dog lounges?

A.

Shinsegae Group recognised a lack of convenient facilities for customers and their pets, despite Starfield being the first shopping mall chain to allow pets. They aimed to enhance their pet-friendly offering.

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