Standard Chartered to Double Relationship Manager Headcount

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In anticipation of the growth of international banking clients, Standard Chartered will look to double the number of relationship managers it houses over the next four years.
With an existing affluent segment business (priority) and a high and ultra-high net worth segment business, Standard Chartered decided several years ago to pursue the mid-tier client segment, akin to major competitors like HSBC Jade, Citigold Private Client, and DBS Treasures Private Client.
According to a release, the bank subsequently launched its «priority private client» segment in March 2018 which has since seen the client base more than double.
Unsurprisingly, the segment also exhibits global tendencies and currently makes up about one-third of Standard Chartered’s international banking clients.
In fact, international banking now makes huge contributions to the retail business, according to Standard Chartered’s retail banking head Dwaipayan Sadhu, which subsequently led to more investments not only in talent but a newly launched wealth center based in Singapore.
Located in Ngee Ann City, the first-ever flagship center will focus on international banking and priority private clients. Standard Chartered’s priority private clients, defined as those with S$1.5 million ($1.1 million) or above in assets under management with the bank, will have access to an extended range of investment opportunities, preferential pricing, and an experienced relationship management team.
International banking services include foreign investments, multi-currency payments or funding of child education. Sadhu noted that over 20 percent of its affluent clients are from around the world and the center could act as an oasis for them to catch up on their financial needs whenever they are in town.
Questions & Answers
Q.Which specific client segment is Standard Chartered targeting with this expansion?
Which specific client segment is Standard Chartered targeting with this expansion?
Standard Chartered decided several years ago to pursue the mid-tier client segment, launching its «priority private client» segment in March 2018. This segment defines clients as having S$1.5 million or more in assets under management.
Q.What benefits are offered to Standard Chartered's priority private clients?
What benefits are offered to Standard Chartered's priority private clients?
Priority private clients will have access to an extended range of investment opportunities and preferential pricing. They also benefit from an experienced relationship management team to support their financial needs.
Q.Where is the new flagship wealth center located and what is its focus?
Where is the new flagship wealth center located and what is its focus?
The first-ever flagship wealth center is located in Singapore, specifically in Ngee Ann City. Its primary focus will be on international banking and priority private clients.
Q.How significant is international banking to Standard Chartered's retail business?
How significant is international banking to Standard Chartered's retail business?
International banking now makes huge contributions to the retail business, according to Dwaipayan Sadhu, the retail banking head. This contribution has led to increased investments in both talent and new facilities.
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