Snapchat’s latest update fixes major crash bug on the iPhone app
In this article (4)
Yesterday, Snap released an update for its iOS app which introduced a nasty bug that would prevent those who updated it to continue to use Snapchat. Basically, the app would crash at launch or just after the camera feed would pop up on the iPhone’s display.
Although it was unclear how widespread the issue was, Snap acknowledged the problem and promised to fix it as soon as possible. That came after a wave of tweets that pointed out the bug, including one of The Verge’s writers who posted an article about the issue and tweeted it.
True to its promise, the social company confirmed at the end of the day that the crash bug has been addressed. Snap also recommends those who are still having problems with the Snapchat app on their iPhones, to manually update to version 11.34.1.35 in the App Store.
These things happen sometimes, but it rarely happens that they are fixed so soon. Kudos to Snap’s engineers for nailing this one so fast and props to users who patiently waited for the fix.
Questions & Answers
Q.What problem did Snapchat users experience with the recent update?
What problem did Snapchat users experience with the recent update?
The recent update introduced a bug that caused the Snapchat app to crash. This would happen either at launch or shortly after the camera feed appeared on the iPhone's display, preventing continued use.
Q.How did Snap address the problem once it was identified?
How did Snap address the problem once it was identified?
Snap acknowledged the issue promptly and promised a quick fix. They later confirmed that the crash bug had been addressed and advised users to manually update to version 11.34.1.35 if problems persisted.
Q.Which specific version number should users update to if they are still experiencing issues?
Which specific version number should users update to if they are still experiencing issues?
Users who are still having problems with the Snapchat app on their iPhones are recommended to manually update their app. They should look for and install version 11.34.1.35 in the App Store.
Reader pulse
Snap’s rapid bug fix was:
19,975 votes so far