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Snapchat removes racist Juneteenth Lens, says that it wasn’t approved

By Sarah Chen
2 min read
In this article (5)

This past Friday, June 19th, the U.S. recognized Juneteenth. It is a holiday that celebrates the emancipation of those who were enslaved in the United States. In the wake of the social protests that took place in the U.S. following the murder of George Floyd, no U.S. company was spared for any branding or product that could be considered insensitive in terms of race. That is why products like Mrs. Butterworth, Uncle Ben’s, and other iconic brands are being replaced.

A major faux pas was committed by messaging app Snapchat which was forced to remove a racially insensitive Lens it created for Juneteenth. The filter showed the Pan-African flag in the background and prompted users to smile. This would lead to the image of a chain appearing in the background; the chain would then break. A spokesman from Snapchat parent Snap said in a statement, “We deeply apologize to the members of the Snapchat community who found this Lens offensive. A diverse group of Snap team members was involved in developing the concept, but a version of the Lens that went live for Snapchatters this morning had not been approved through our review process. We are investigating why this mistake occurred so that we can avoid it in the future.”

A Twitter user by the name of Mark S. Luckie disseminated a tweet revealing what the Lens looked like before it was removed. Snapchat Lens use augmented reality (AR) to add animation to a photo of the user’s face. For example, a Snapchat user can turn into a dog with droopy cartoon ears and a nose. Or, the user can turn into a dancing bunny. There isn’t anything offensive about those (unless you really are a dog or a rabbit).

Investors were pleased to see the racist Lens removed from Snapchat. On Friday, with most stocks giving up ground, SNAP rose over 3% to $22.66 a share. Snapchat is available in the App Store for iOS users and the Google Play Store for Android users.

Questions & Answers

Q.

What was the specific issue with the Juneteenth Lens Snapchat created?

A.

The Lens featured the Pan-African flag and prompted users to smile, which would make a chain appear and then break. This imagery was considered racially insensitive given the holiday's context.

Q.

Did Snapchat approve the version of the Juneteenth Lens that went live?

A.

No, a spokesperson for Snap stated that the version of the Lens which was released had not been approved through their review process. They are now investigating why this mistake happened.

Q.

How did investors react to Snapchat removing the controversial Lens?

A.

Investors reacted positively to the removal of the Lens. On Friday, Snapchat's stock (SNAP) rose over 3% to $22.66 a share, while most other stocks were falling.

Q.

What other brands have faced scrutiny for insensitive branding recently?

A.

Following social protests in the US, other brands like Mrs. Butterworth and Uncle Ben's have also been identified as having potentially insensitive branding. They are currently being replaced due to these concerns.

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