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Research

SMEs struggling with late payments

By Sarah Chen
1 min read
Payment Cropped
Payment Cropped
In this article (5)

Kiwi small businesses are struggling as they wait for an estimated $7.4 billion in overdue payments, Xero has revealed.

The Wellington-based tech company, which provides software for small businesses, based the estimate on anonymous data drawn from a sample of its more than 350,000 users in New Zealand.

Data from the April-June quarter revealed that on any given day, more than 50 percent of small businesses on its platform are owed at least $7000.

Half the overdue invoices were on average at least 16 days past due, and still pending payment.

What’s worse, the average amount of overdue invoices per firm increased from 12 to 13 year on year in Q1, and the number of small businesses reporting late payments rose from 77 percent in March to 79 percent in June.

“Small business needs this money to pay suppliers, staff, rent and other bills – and over time that can take a toll,” Craig Hudson, Xero’s MD for New Zealand and the Pacific Islands.

“Weak cash flow doesn’t just impact the financial stability of a business, there’s the human impact too, with financial stresses affecting employment, families and mental wellbeing.”

Accommodation and food service businesses were the most affected by late payments, with overdue invoices comprising 32.5 percent of all their invoices – compared to 28.5 percent for all industries.

“They each had an average $9,586 overdue in Q1, which is smaller than other industries but significant when you consider they’re usually very small, often family-run, and typically making little profit,” Hudson said.

Questions & Answers

Q.

Which specific industries are most affected by late payments, according to the research?

A.

Accommodation and food service businesses are most affected. Overdue invoices made up 32.5 percent of their total invoices, higher than the 28.5 percent average across all industries included in the study.

Q.

What proportion of small businesses on Xero's platform are experiencing overdue payments?

A.

More than 50 percent of small businesses using Xero's platform are owed at least $7,000 on any given day. The number of businesses reporting late payments also rose from 77 percent in March to 79 percent in June.

Q.

How did the average amount of overdue invoices per firm change year on year?

A.

The average number of overdue invoices per firm increased from 12 to 13 year on year in Q1. This indicates a worsening trend in the volume of unpaid invoices for individual small businesses.

Q.

What is the typical timeframe for these overdue invoices, once they are past their due date?

A.

On average, half of the overdue invoices were at least 16 days past their due date. This shows a significant delay in payment for a substantial portion of outstanding monies owed to small businesses.

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