Smart taps Redknee to keep up with demand

Smart Communications, based in the Philippines, has awarded Redknee a services and support contract for an agile, flexible, and scalable converged billing, charging, and customer care platform.

Redknee Unified promises service providers to enhance their competitiveness and maximize value by quickly launching new revenue streams and service offerings with multi-channel customer support.

The solution provides a capable adaptive quota solution allowing customers to access data services on multiple devices at the same time, delivering an optimal user experience and an efficient use of resources.

With Redknee Unified, Smart can benefit from improved time to market, by adding tool-based testing for product configuration and real-time configuration changes. Redknee’s multi-campus solution is deployed with geo-redundancy, enabling Smart to support its rapidly growing subscriber base with high quality and resilient backend, the vendor said.

“We are excited to launch Redknee Unified in the fast paced Asia Pacific region,” said Danielle Royston, Redknee’s CEO. “Redknee’s strong client relationship with Smart allowed us to quickly transform the business support systems to deliver leading real-time monetization solutions to its major cellular brands.”