Singtel partners with DocuSign for digital signatures

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Singtel and DocuSign have partnered to launch a cloud solution that allows for faster document authorization and more effective tracking through the use of electronic signatures.
The solution is aimed at businesses undergoing digital transformation that need to upgrade their workflows and approval processes and keep digital records of them.
The DocuSign solution will be available via Singtel’s SaaS portal. It aims to offer organizations the convenience of approving documents within minutes. Electronic documents and signatures can be electronically tracked from signatory to signatory, and protected against tampering.
The solution also attaches to each document an electronic Certification of Completion seal that is admissible in court as it captures the audit trail of the signatories’ Internet Protocol addresses, time stamps and sequence of ownership.
The passing of the Electronics Transaction Act 2010 in Singapore supports the adoption of e-documents and e-signatures.
As the exclusive retailer reseller of DocuSign in Singapore, Singtel provides a single, dedicated local point of support to help organizations deploy the solution, with no software or hardware solution required.
Small and medium-sized enterprises that deploy the DocuSign solution are eligible to receive tax deductions under the Government’s Productivity and Innovation Credit scheme.
The United World College of South East Asia (UWCSEA), an international school in Singapore, has started using DocuSign to improve its staff hiring and student admission processes.
Ben Morgan, UWCSEA’s IT Director, said, “UWCSEA is constantly exploring ways to deliver better value to families, and attracting the very best teachers from around the world. Shifting from paper-based to digital documents will reduce the time taken to complete some tasks by weeks, reduce the costs and environmental impact, as well as significantly reduce administrative workloads.”
Industry analyst Statista estimated that the global digital transaction management market is expected to grow from $13.93 billion in 2017 to $30.66 billion in 2020.
Questions & Answers
Q.Which businesses are eligible for tax deductions when using this DocuSign solution?
Which businesses are eligible for tax deductions when using this DocuSign solution?
Small and medium-sized enterprises that implement the DocuSign solution are eligible. These deductions are available under the Government’s Productivity and Innovation Credit scheme, which supports such technological adoptions.
Q.What specifically does Singtel provide as DocuSign's partner in Singapore?
What specifically does Singtel provide as DocuSign's partner in Singapore?
Singtel acts as the exclusive retailer reseller for DocuSign in Singapore. It offers a dedicated local point of support to help organisations deploy the solution, requiring no additional software or hardware.
Q.How does the Certification of Completion seal protect document integrity and legality?
How does the Certification of Completion seal protect document integrity and legality?
The seal is admissible in court as it captures an audit trail. This trail includes the signatories’ Internet Protocol addresses, time stamps, and sequence of ownership, protecting against tampering.
Q.What benefits has UWCSEA reported since adopting DocuSign for their processes?
What benefits has UWCSEA reported since adopting DocuSign for their processes?
UWCSEA expects to reduce the time taken for tasks by weeks, lower costs, and lessen environmental impact. It also anticipates a significant reduction in administrative workloads by shifting from paper to digital documents.