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Singtel expands ReadyRoam to 26 countries

By Minjun ParkSingapore
1 min read
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Singtel has expanded its ReadyRoam mobile data roaming service to cover multi-destination roaming across 26 countries in Asia, Europe and North America.

The ReadyRoam 1GB for 30 days service will allow customers to use the same pool of data while traveling between any of the supported countries.

The base service supports roaming between 11 Asian markets – China, Hong Kong, India, Indonesia, Japan, Macau, New Zealand, the Philippines, South Korea, Taiwan and Thailand – for S$20 ($14).

For customers traveling further afield, ReadyRoam USA and Europe supports roaming to the above countries, as well as Canada, Denmark, France, Finland, Germany, Ireland, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the UK and the USA.

Excess usage will be charged at S$0.019 per MB or S$0.034 per MB depending on a customer’s plan.

“It’s the holiday season and many of our customers and their families will be traveling,” Singtel VP of mobile marketing consumer Singapore Diana Chen said.

“Our enhanced ReadyRoam 1GB for 30 days will allow them the convenience of remaining contactable via their Singtel SIM card number while roaming seamlessly across multiple destinations.”

Questions & Answers

Q.

Which specific countries are included in the expanded ReadyRoam service for those travelling to North America and Europe?

A.

Customers travelling further afield can roam in Canada, Denmark, France, Finland, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the UK, and the USA, in addition to the Asian markets.

Q.

What is the cost of the base ReadyRoam service that covers the 11 Asian markets?

A.

The base ReadyRoam 1GB for 30 days service, covering China, Hong Kong, India, Indonesia, Japan, Macau, New Zealand, the Philippines, South Korea, Taiwan and Thailand, costs S$20 ($14).

Q.

How are customers charged if they exceed the 1GB data allowance with the ReadyRoam service?

A.

Excess usage charges vary depending on the customer's plan. It will be charged at either S$0.019 per MB or S$0.034 per MB for data used beyond the included allowance.

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