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Singapore shoppers look to online shopping for good deals

By Maria SantosSingapore
1 min read
fashion online
fashion online
In this article (5)

The extended season will lead to an eleven percent ($9.1 billion) increase in online sales to a total of $91.6 billion, according to Adobe’s 2016 Digital Insights Shopping Predictions report. Large retailers expected to account for the bulk of the growth, with an average growth rate of 16.6% compared to smaller retailers at 7%.

“We expect to see a five percent spike in online shopping in early November and a record 24 percent increase in the last two weeks of December,” said Mickey Mericle, the vice president of marketing and customer insights at Adobe.

“‘Click and collect,’ faster shipping and retail promotions starting earlier than ever are all contributing to the extended shopping season. Despite the uptick in sales we expect to see slower growth in total online sales this year,” he says.

Singapore shoppers

Closer to home, findings specific to the Singapore market show that consumer budgets are tight and the savvy shopper prefers online shopping due to the higher likelihood of finding good deals and bargains this way.

Marketers can also expect fewer last-minute shopping rushes as respondents are now shopping slightly earlier in November. This suggests that marketers should make the effort to reach out to these early birds accordingly.

Notably, consumers report visiting an average of 3-5 sites before making a purchase, which offers marketers a critical chance to target these potential customers once more and bringing them back on-site via remarketing

Almost half of Singaporean millennials (49%) surveyed value experiences more than material goods, with a sizeable 41% echoing this sentiment when all local consumers who are surveyed are factored into the picture.

Finally, the study shows that mobile shopping is king as consumers praise retailers for better optimizing their sites for mobile browsing, allowing them to shop on the go with their hectic schedules.

Questions & Answers

Q.

What is driving the extension of the online shopping season, according to Adobe?

A.

The extended shopping season is attributed to several factors. These include the rise of 'click and collect' options, faster shipping services, and retail promotions beginning earlier than in previous years.

Q.

Why do Singaporean shoppers prefer online shopping, according to the findings specific to that market?

A.

Singaporean consumers favour online shopping because their budgets are tight, and they believe there is a higher probability of finding good deals and bargains through this method of purchasing goods.

Q.

How are marketers advised to adapt to the behaviour of Singaporean online shoppers?

A.

Marketers should make an effort to engage with consumers earlier in November, as many are shopping before the traditional rush. They also have an opportunity to target customers via remarketing, given they visit multiple sites before buying.

Q.

What is the sentiment among Singaporean millennials regarding experiences versus material goods?

A.

Almost half of Singaporean millennials surveyed, 49%, value experiences more than material possessions. This sentiment is also shared by a significant portion of all local consumers surveyed, with 41% agreeing.

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