Singapore Changi Airport extends key DFS
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Key Changi Airport duty-free liquor and beauty concessions held by DFS and Shilla Travel have been extended for two years. The extensions will start from 2020 after the expiration of their current six-year concessions. Over the past four years, the airport’s two core-category concessions have involved pioneering retail concepts including unique duplex stores and the world’s first airport integrated duty-free zone.
Executive VP of commercial at Changi Lim Peck Hoon said: “We are very pleased to continue our partnership with DFS and The Shilla Duty Free for another two years. Their passion for the travel retail industry continue to deliver new ideas and novel retail concepts at Changi Airport, and were instrumental in driving sales growth over the past four years.”
A release from the company stated that Changi plans to leverage new technologies and innovations for a seamless retail experience when passengers shop from online to offline, from before they fly to the time they board.
The extended tenancy terms for the liquor concession will commence from April 9, 2020 until April 8, 2022, covering 18 stores and spanning more than 8000sqm of retail space in Terminals 1, 2, 3 and 4.
For the beauty concession, the extended tenancy terms will begin from October 1, 2020 to September 30, 2022, covering 22 outlets and spanning more than 7400sqm of retail space across Changi Airport’s four terminals.
Questions & Answers
Q.What retail categories have had their concessions extended at Changi Airport?
What retail categories have had their concessions extended at Changi Airport?
The concessions for duty-free liquor and beauty categories, currently held by DFS and Shilla Travel, have been extended. These are identified as the airport’s two core-category concessions.
Q.When will the extended concession periods for liquor and beauty products begin and end?
When will the extended concession periods for liquor and beauty products begin and end?
The liquor concession extension starts on April 9, 2020, and ends on April 8, 2022. The beauty concession extension begins on October 1, 2020, concluding on September 30, 2022.
Q.What is Changi Airport's strategic plan for the future retail experience?
What is Changi Airport's strategic plan for the future retail experience?
Changi Airport intends to use new technologies and innovations to create a smooth retail experience for passengers. This will allow shopping from online to offline, covering the period before flying until boarding.
Q.What were some of the pioneering retail concepts introduced by DFS and Shilla Travel?
What were some of the pioneering retail concepts introduced by DFS and Shilla Travel?
Over the last four years, the concessions have involved pioneering retail concepts. These include unique duplex stores and the world’s first airport integrated duty-free zone, driving sales growth.
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