SGX Restores Services After Outage
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The bourse’s web pages were discovered to be progressively inaccessible across different network providers from 4:30 p.m. SGT on Tuesday.
Singapore Exchange’s website and web-based applications were restored on Tuesday night, following an outage that took place in the afternoon.
Its case was a domain name system (DNS) issue, SGX said on Twitter, noting that it’s trading and clearing systems are separate from the website. It also said that there is no indication that its systems were compromised.
While it did not affect trading, the outage limited access to SGX price information and SGX-listed company announcements.
Several mainboard companies were due to release their financial results on Tuesday evening. Users were urged to visit their brokers’ websites or alternative sources during the outage.
Questions & Answers
Q.What specifically caused the SGX outage on Tuesday?
What specifically caused the SGX outage on Tuesday?
The Singapore Exchange identified the cause of the outage as a domain name system (DNS) issue. This problem progressively made the bourse's web pages inaccessible across various network providers from 4:30 p.m. SGT.
Q.Did the outage affect trading activities on the Singapore Exchange?
Did the outage affect trading activities on the Singapore Exchange?
No, the outage did not affect trading on the Singapore Exchange. SGX confirmed that its trading and clearing systems are separate from the website that experienced the disruption, meaning market operations continued as normal.
Q.Was there any indication that the SGX systems had been compromised?
Was there any indication that the SGX systems had been compromised?
No, the SGX stated there was no indication that its systems had been compromised during the outage. The issue was identified as a domain name system problem, affecting website accessibility rather than security.
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