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Samsung says to sell refurbished Galaxy Note 7s

By Wei Zhang
2 min read
Samsung says to sell refurbished Galaxy Note 7s
In this article (5)

Analysis from Samsung and independent researchers found no other problems in the Note 7 devices except the batteries. Tech giant Samsung Electronics said late on Monday that it plans to sell refurbished versions of the Galaxy Note 7 smartphones, the model pulled from markets last year due to fire-prone batteries.

Samsung’s Note 7s were permanently scrapped in October following a global recall, roughly two months from the launch of the near-$900 devices, after some phones self-combusted. A subsequent probe found manufacturing problems in batteries supplied by two different companies – Samsung SDI Co Ltd and Amperex Technology.

 

Analysis from Samsung and independent researchers found no other problems in the Note 7 devices except the batteries, raising speculation that Samsung will recoup some of its losses by selling refurbished Note 7s.

A person familiar with the matter told in January that it was considering the possibility of selling refurbished versions of the device or reusing some parts.

Samsung’s announcement that revamped Note 7s will go back on sale, however, surprised some with the timing – just days before it launches its new S8 smartphone on Wednesday in the United States, its first new premium phone since the debacle last year.

Samsung, under huge pressure to turn its image around after the burning battery scandal, had previously not commented on its plans for recovered phones.

“Regarding the Galaxy Note 7 devices as refurbished phones or rental phones, applicability is dependent upon consultations with regulatory authorities and carriers as well as due consideration of local demand,” Samsung said in a statement, adding the firm will pick the markets and release dates for refurbished Note 7s accordingly.

The company estimated it took a $5.5 billion profit hit over three quarters from the Note 7’s troubles. It had sold more than 3 million Note 7s before taking the phones off the market.

The company also plans to recover and use or sell reusable components such as chips and camera modules and extract rare metals such as copper, gold, nickel and silver from Note 7 devices it opts not to sell as refurbished products.

The firm had been under pressure from environment rights group Greenpeace and others to come up with environmentally friendly ways to deal with the recovered Note 7s. Greenpeace said in a separate statement on Monday that it welcomed Samsung’s decision and the firm should carry out its plans in a verifiable manner.

Questions & Answers

Q.

What specifically caused the Galaxy Note 7 phones to catch fire?

A.

A subsequent investigation found that manufacturing problems in the batteries supplied by two different companies, Samsung SDI Co Ltd and Amperex Technology, were responsible for the fires.

Q.

What was the financial impact on Samsung due to the Note 7 recall?

A.

Samsung estimated a $5.5 billion profit hit over three quarters as a result of the Galaxy Note 7's issues. The company had sold over 3 million devices before recalling them.

Q.

Which markets will the refurbished Note 7s be sold in, and when?

A.

Samsung stated that the applicability, markets, and release dates for the refurbished Note 7s will depend on consultations with regulatory authorities, carriers, and local demand.

Q.

What other plans does Samsung have for the recalled Note 7 devices besides reselling them?

A.

Samsung also plans to recover and use or sell reusable components like chips and camera modules. Also, it will extract rare metals such as copper, gold, nickel, and silver from devices not refurbished.

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