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Sa Sa shuts stores after Lunar New Year sales plunge

By Sarah Chen
1 min read
Samuel Hubbard
Samuel Hubbard
In this article (5)

Sa Sa International has reported a massive 76.9-per-cent slump in Hong Kong and Macau sales during Lunar New Year as the coronavirus kept mainland Chinese tourists at home.

As a result, the company has shut 21 stores and will “substantially strengthen control measures” in order to reduce losses.

Besides the store closures, its executive directors have taken a 75-per-cent salary reduction for three months as the first in a series of cost-cutting initiatives. Inventory levels will be cut and the company is looking to reduce staff costs.

With Hong Kong Immigration Department figures showing an 85.5-per-cent year-on-year decrease in mainland tourist arrivals, the impact on retailers across categories generally frequented by visitors, such as luxury goods and cosmetics, is expected to be severe for many retailers in the territory.

Sa Sa International chairman Simon Kwok said that in Hong Kong, the company’s retail sales plummeted by 77.9 percent year on year.

“Such decline was mainly attributable to the novel coronavirus outbreak, resulting in a further decline of mainland tourist arrivals and poor local consumer sentiment.”

Falling store footfall saw a drop of 54.4 percent in the total transaction volume, with spending by mainland tourists down by 92.1 percent and that of local customers by 8 percent. The average sale per transaction among local customers fell by 25.6 percent.

Kwok said Sa Sa International’s retail sales in Macau plunged by 73.4 percent, with an almost 70 percent drop in total transaction volume. Mainland tourist spending fell by 76.5 percent and spending by locals by 29.4 percent.

Kwok said that with efforts to contain the coronavirus seriously affecting the mobility of mainlanders,

Sa Sa International will “closely review the market condition and adjust its product strategies”. “Facing the severe shortage of masks and disinfection products, the group strives to support Hong Kong and Macau SARs citizens to combat the coronavirus outbreak by going all outsourcing such products globally and selling them at reasonable prices to cater for their needs.”

Questions & Answers

Q.

Beyond closing stores, what other immediate cost-cutting measures has Sa Sa International implemented to reduce losses?

A.

Executive directors have taken a 75-per-cent salary reduction for three months. The company also plans to cut inventory levels and is looking to reduce staff costs across its operations.

Q.

What was the specific financial impact of the Lunar New Year period on Sa Sa International's retail sales in Hong Kong?

A.

Retail sales in Hong Kong plummeted by 77.9 percent year on year during the Lunar New Year. This was primarily due to the coronavirus outbreak and reduced mainland tourist arrivals.

Q.

How have changes in tourist and local customer spending patterns affected Sa Sa's transaction volumes?

A.

Overall transaction volume fell by 54.4 percent due to reduced store footfall. Spending by mainland tourists dropped by 92.1 percent, and local customer spending decreased by 8 percent.

Q.

How is Sa Sa International responding to the public's need for essential health products during the crisis?

A.

The group is outsourcing masks and disinfection products globally. It plans to sell these at reasonable prices in Hong Kong and Macau to help citizens combat the coronavirus outbreak.

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