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Rimowa Elements Hong Kong store relocates

By Sarah Chen
1 min read
Rimowa Elements
Rimowa Elements
In this article (4)

Premium luggage label Rimowa has relocated and reopened its Hong Kong Rimowa Elements store.

The new 1510sqft Rimowa Elements store features the brand’s latest store design concept and incorporates site-specific details, such as the wood and recycled rubber flooring that allows customers to roll-test their suitcases on a variety of surfaces before purchase.

In addition to showcasing the brand’s latest luggage collections, the Rimowa Elements store features an in-store client-care center that can process most repairs – such as wheel exchange and handle & lock repair.

As part of this fresh design, Rimowa Elements is introducing a hot stamping service, inviting customers to personalize their Rimowa leather travel accessories.

Located in West Kowloon, Elements is one of the top tier shopping malls in Hong Kong, covering more than 1 million sqft of shopping, dining, art, and entertainment.

Questions & Answers

Q.

What new features does the relocated Rimowa Elements store offer customers?

A.

The store incorporates wood and recycled rubber flooring for customers to test suitcases, and includes an in-store client-care center for repairs. A hot stamping service is also available for personalizing leather travel accessories.

Q.

What repair services are available at the new Rimowa Elements store?

A.

The in-store client-care center can process most repairs directly. Specific services mentioned include wheel exchange and handle and lock repairs, offering immediate support for customers' luggage issues.

Q.

What is the size of the new Rimowa Elements store?

A.

The relocated Rimowa Elements store measures 1510 square feet. It features the brand's latest design concept, including specific details like the test-friendly flooring and client-care centre.

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